Free Delivery in NZ on orders over NZ $100
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shipping and deliveries

Before we can dispatch your order, we may need to confirm the validity of the transaction with our bank and your details with your card issuer.

All orders are dispatched within 24-48 hours of receipt of the order depending on stock levels. Should there be a delay with dispatching your order from our warehouse, we will advise you immediately by email.

Once your order has been dispatched, you will receive a shipping confirmation email to the registered email address you have provided. The shipping confirmation email contains the tracking number for your order. Our delivery times vary depending on your location. Orders shipped within New Zealand have a 2-3 working day delivery time. Deliveries to rural addresses have a further delivery time of 2-3 days.

We use Courier Post to ship all orders within NEW ZEALAND. All orders shipped to a New Zealand address are shipped free of charge.
You can track your order here.

PLEASE NOTE that the delivery service is a door to door service and not a person to person service.A signature is required on delivery of all orders (unless stated otherwise). Insurance for lost or damaged goods to the value of $1,500.00 NZD is included with all orders.

We use New Zealand Post (courier service - tracked) to ship all orders to INTERNATIONAL destinations. Each order (regardless of the number of items) constitutes one delivery for the purposes of our free shipping service. Please refer to our shipping rates for charges and delivery times on international deliveries.
You can track your order here.

PLEASE NOTE that all orders are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and sales taxes levied by the country you are shipping to. Payment of such taxes maybe required to release your order from customs on arrival. We are not responsible for any import duties, customs and sales taxes levied by the country you are shipping to so please check the customs information of that particular country before shopping with us. Shipping charges are non-refundable.

 

shipping rates

 DESTINATION PURCHASE PRICE ($NZ) COURIER COST ($NZ) COURIER SERVICE
NEW ZEALAND 1-99 4.90 COURIER POST (1-3 days)
100+ FREE COURIER POST (1-3 days)
AUSTRALIA 1-599 25

NZ POST Courier Service (3-5 days)

DHL Express to Sydney, Melbourne and Brisbane

600+ FREE

NZ POST Courier Service (3-5 days)

DHL Express to Sydney, Melbourne and Brisbane

 UNITED KINGDOM 1-599 90 DHL
600+ FREE DHL
USA 1-599 90 DHL
600+ FREE DHL
REST OF WORLD 1-599 90 DHL
600+ FREE DHL

We cannot guarantee delivery times by our courier service. There may be delays from time to time which are beyond our control.